Since 2015, Ester Digital has partnered with Salesforce to implement their solutions and advise businesses on using a number of CRM functionalities like Sales & Service Cloud, Community, Marketing Cloud, Salesforce Einstein, and Lightning UI. Since our founding, we’ve helped many SMEs and corporations to implement Salesforce and adapt it to the needs of their teams.
Here at Ester, we can help your company at every stage of your Salesforce use. If you are just thinking about Salesforce integration into your company’s digital infrastructure we are here to define the strategy and develop an implementation plan to customize and set up a Sales or Services cloud. If you want to reimplement your Salesforce after years of usage, we can help you migrate your company to Salesforce Lightning, or develop components for AppExchange using APEX.
Ester Digital Is
Salesforce Setup And Configuration
You have already chosen Salesforce for your business. What is the next step? Do you know how to integrate Salesforce into your business process in the most competent and intelligent way? Do you have enough resources and experience to do it on your own?
With certified Salesforce developers and administrators in our team, we can help you to apply your business process to your newly installed Salesforce instance. We plan the switch from your existing CRM, design and configure the structure of a Salesforce instance, and maintain your CRM infrastructure for feature updates.
We start every project by interviewing our clients. During this stage, we understand your business process and estimate the impact of using different opportunities for Salesforce CRM. Also, we gather requirements and work on your existing CRM solution to fill the gap between its functionality and Salesforce features. As a result, your integration into the world of Salesforce is smooth and effortless.
Salesforce Marketing Cloud
Salesforce is not only the world’s leading CRM platform. It is also a powerful digital marketing tool that allows you to personalize your customers’ experience, measure their engagement, and test various online activities.
If you are thinking about an instrument to streamline your marketing routing, Salesforce Marketing Cloud is a great decision. Ester Digital team can help you with its basic configuration, process automation in Audience & Journey Builders, Analytics tool setup, and other core settings.
If you are looking for migration from Hubspot or Mailchimp to Salesforce Marketing Cloud, with the Ester development team you don’t need to worry about your existing data: we will transfer everything including workflows, user profiles and their permissions, reports, validations rules from the ongoing solution to your brand new Salesforce environment.
Custom Salesforce Development
Switching to Salesforce might be a challenge for some companies. The CRM has many pre-configured functions but its usage is very limited and standardized. Keeping that in mind, Ester Digital offers custom Salesforce development services for all companies, from SMEs to global corporations. We leverage your business by improving your user experience, adding necessary functionality, and expanding an existing set of tools.
As a Salesforce partner, we aim to make your Salesforce experience more personal and distinctive. We gather your requirements and analyze existing limitations to identify current issues with pre-built Salesforce objects and solve them with the help of effective solutions created solely for your business. As a result of our collaboration, you’ll get an improved system architecture with better data processing and optimized third-party applications.
We deploy only real-world stress-tested objects and components. We use staging servers empowered by Salesforce DX: all metadata and source code exists outside of your Organisation cluster. This approach provides more agility and helps us to be focused on important things only: we develop Salesforce applications that reflect your business process, not your data.
Empowered by cloud APIs, Salesforce is one of the most scalable and well-documented solutions on the market. It has an API Explorer tool that helps developers and administrators with choosing the API, Workbench tool for interacting with Force.com APIs, WSC for Lightning Platforms APIs like SOAP, and Bulk APIs, and the EMP Connector for Enterprise Messaging Platform.
How much software do you use to keep your business running? Are they all compatible with each other and work smoothly together? Ester Digital can help you to integrate any third-party tool into your existing and new Salesforce instance. With close attention to your business, we manage Salesforce CRM integration with ERP, financial, or marketing systems using AppExchange solutions or any tailor-made tools.
Furthermore, we can integrate custom-made web portals and websites. Our wide expertise in web development can help your business to expand an existing custom solution to an API server that can synchronize between your website and a Salesforce instance.
Salesforce Lightning UI has a lot of potential: from its new stunning design system to enhanced reporting tools. Any business that uses the good old Classic Interface knows that migrating to Lightning UI can be painful or even impossible in some situations: not all AppExchange apps support it. Outdated modules and custom objects can be a stumbling block for any type of Salesforce edition.
We can identify and fix common issues by running a Lightning Readiness check that compromises the migration process from Classic Interface to Lightning. We check and double-test the results in Salesforce Sandbox (Salesforce DX account) and implement them to your Salesforce instance.
Thus, if you need advanced mobile experience in a Salesforce Mobile app, dynamic views, drag-n-drop functionally, and customizable homepages, Ester Digital can help with applying them to your organization.
How We Work:
Salesforce has completely changed the way businesses sell to and serve customers. The tools and services in Salesforce are designed to turn a business into an enterprise where every employee, vendor, and customer are together on a transparent platform helping an organization to function more efficiently than ever. Ester can perform the following actions to leverage your business:
Development And Quality Assurance
During this step the Ester Digital team will develop and test the code in Salesforce Developer Sandbox, laying out the groundwork for further successful Salesforce implementation.
Every developer at Ester has his/her own Salesforce Dev Pro and Salesforce DX account for shared Quality Assurance sessions, so we make sure that we can integrate the No Coding (Administrator) stage with custom APEX functionality.
User Acceptance Testing
This step is required to try out new features or ad hoc requirement testing before going live in production.
The full copy of all metadata developed in the previous steps is ready for performance and real-world stress testing, ensuring that the chosen solution can work under extreme conditions. All the staging servers are created using Salesforce DX and are ready for rapid testing and development.
Once the testing is successfully finished and all quality standards are met, all data from the Staging phase can be deployed.
Maintenance And Support
When the project is finally released, our certified developers are always ready to offer complete and detailed documentation and provide all the necessary maintenance and support services to streamline your Salesforce experience.
Ester Digital's communication and project management style makes them stand out. The team is skilled at web development and delivers a final product that leads to a performance boost for the client's website.
Joey Kotkins, CEO